Tag Archives: Monetize

How Do You Improve a Company’s Profile and Diversify the Customer Base? Seven Points

Situation: The CEO of a high tech company wants to improve the profile of his company for prospective clients. He also wants to diversify the company’s customer base. How do you improve a company’s profile and diversify the customer base?

Advice from the CEOs:

  • Develop a good description that easily expresses the company’s value proposition.
    • Test this with potential customers to assure that they easily grasp what the company has to offer – and are interested in paying for!
  • If the company is early-stage, focus on funding and proof of concept as early milestones.
    • If the company has a novel idea or capability, focus on proving the value of this capability to a buying customer base of sufficient value to interest investors.
  • Study and define customers’ needs before trying to communicate what the company can do for them.
    • Similarly, define the channels that will be most effective in reaching these customers.
  • To monetize the business focus on the seekers – those who need and will benefit from the product or services that is being offered.
    • If the company offers a free or low cost service, develop a premium offer for enhanced services.
  • To market a core set of skills to different customer markets, focus on a theme of reliability.
    • Flavor this theme differently through a branding exercise to address the needs and desires of specific customer segments.
    • It is both feasible and desirable to market the same set of skills differently to different customer markets.
  • Follow the money – it leads to the heart of customer purchase decisions.
  • Growth, momentum and the ability to change are essential parts of a successful business model.

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Where Should You Focus – Eyeballs or Dollars? Six Thoughts

Situation: A company sells personalized content as well as a tool kit. The long-term plan is to monetize storage of personalized content. When they speak to venture capitalists, the VCs advise them to focus on just building their user base and not to worry about revenue.  What would you do? Where should you focus – eyeballs or dollars?

Advice from the CEOs:

  • Take advice from venture capitalists with a grain of salt. Remember that their game is to fund companies that they like incrementally, taking a greater share of ownership of the company with each increment in funding. The more you lack revenue, the more you’re dependent upon them.
  • Gain traction by offering free content with up-sell opportunities for premium access.
  • The give-away strategy is a great model to build your initial user audience. Consider micropayment options for special features, content storage, and so forth.
  • Going slow and steady may not be the right model for this space. Company growth for a web-based platform is different from the typical bootstrap model.
  • It’s hard to get good advice for viral marketing opportunities from CEOs who have bootstrapped their companies. Look for other input. Seek the advice of CEOs who have been successful in the viral online marketing space and learn as much as you can about their business models.
  • Gaming is another opportunity – premium or virtual world sales.

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How Do You Set Up Co-Development Partnerships? Five Thoughts

Situation: A company has clients who are interested in projects for which the company’s partners already have partial designs. There is an opportunity to leverage these partial designs into development of full solutions for their clients. How should the company approach this in a way that satisfies their customers and is fair to their partners? How do you set up co-development partnerships?

Advice from the CEOs:

  • Given this opportunity it is no longer important who performed what part of the development. As long as your partners have quoted you what they believe to be a fair price for their development pieces, you are free to accept their price, complete development to your clients’ specifications, and sell the full solution to the client at market prices.
  • What you bring to the table is the opportunity to rapidly monetize the technology. This is something that your partners can’t do, so by filling this role you are acting in the interest of all parties.
  • What you charge for your work and the full solution depends on the potential value to the client. Time is money, and delivery now is worth a premium price to a client who needs your solution and wants to release their product as soon as possible.
  • This strategy is particularly applicable to early stage companies who need to release their initial products and start generating revenue.
  • Take a note from Bill Gates – sell the product for a good price and then buy or acquire the supply.

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