Interview with Hannah Kain, President & CEO, ALOM
Situation: While funding from banks and institutional sources has been challenging in recent years, growing companies need to fund their growth. How have you funded your company’s growth?
Advice from Hannah Kain:
- We focus on frugality and prevent wWhile funding from banks and institutional sources has been challenging in recent years, growing companies need to fund their growth. How have you funded your company’s growthasteful spending. However we invest in tools that enable staff to purchase wisely and stay ahead of customer demands. We also collaborate with vendors to manage costs.
- As a result, the last two years have not forced us to change how we fund growth. We are getting large contracts and work globally to solve customers’ logistics challenges. Our challenge has been moving from centralized distribution to strategically placed centers around the globe, increasing inventory costs and cash needs.
- Where we have changed is in how we negotiate terms and credit with our customers. We manage vendor accounts payable to maximize cash flow while treating them as business partners. This requires close vendor communications to assure that everyone’s needs are met.
- We have been cautious with our banks and seldom dip into credit lines. Managing vendor payments has been more effective.
- Essential to vendor communications are open sharing of information and goal setting. We work to create a team atmosphere. This is similar to what we do in our offices. In our experience, instilling the right culture is far more powerful than financial incentives.
- We share information through all-hands company meetings and regular updates so that everyone gets the full picture.
- We also share information with our vendors so that each side is aware of the other’s needs.
- We create an annual one-page business plan for the company, and parallel plans down to the supervisor level. Performance against plans is updated regularly to assure that we remain on top of situations.
- We focus training on new tools. Our staff gets technology they need to be successful.
- We generously provide technology to our employees, provided that they give a logical business rationale. This includes home computers, iPhones or Applets to help them do their jobs.
- Similarly, when a vendor or customer asks for a service improvement or a new service with a good business rationale, we invest to support this.
- These methods have allowed us to finance most of our growth internally.
You can contact Hannah Kain at firstname.lastname@example.org
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